My mom took a test today so she wanted to order something for dinner. Plus my brother said he is willing to treat. Mom said she wants to have pizza. “How come? you don’t like pizza that much!” I asked. “She saw a publish paper this morning and keeps saying that she will have pizza sooner or later.” he said.
She made a call and my brother listened to it and said, “I hate that! What’s going on nowadays? They are supposed to say ‘hello’ or ‘thank you this is a * * pizza house’ or something. You know what they say when they just answer the customer’s phone?”
“What?”
“Hi, you live in 899dong 623ho don’t you?”
Would that be the really really first line when a restaurant answers the phone from their customer? Keeping our address and information makes me feel uncomfortable. If I were in that situation I would hung up the phone. It feels like I have stolen something instead of myself. Have you ever experienced like this happening? Anyhow, now, we are waiting for our pizza though.
I have a similar experience. In my case, it was not a pizza house but a chicken house. When I called to order a fried chicken they already knew my address. At first, I thought it was very convenient because our family ordered a lot from there but at a moment, I felt the same way just like you. I felt that my privacy was stolen and I was even scary.
Yeah, this is a common experience. You should also know that companies track your purchases when you use discount cards or credit cards, and that this information is definitely used, sold, bought asa commodity, and so on.
Some consumer’s rights organizations argue we should allow this kind of information-gathering, but demand better compensation than just a small discount.